Customer Reviews

5
Google

Went for state inspection. Amazing service. Friendly staff. Quick turn around out.

5
Google

Yeats Automotive goes above and beyond to help a customer. I was going out of town for a trip and wanted to make sure all was A-OK with my car. Andy was so helpful making sure that I had proper fluids and proper tire pressure. They even threw in complementary washer, fluid topping off my reservoir. It’s those little things and fitting me in at the end of the day that make me a return customer.

Anne, thank you for taking the time to leave such a thoughtful review! We believe in going the extra mile for our customers, and we're thrilled that you experienced that firsthand. We pride ourselves on providing top-notch service, from the big things to the little details. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a fantastic day! We at Yates Automotive appreciate you!

- Yates Automotive
5
Google

Incredible staff and amazing service

Thank you Brian for taking the time to rate us! We at Yates Automotive are thrilled to hear that our service exceeded your expectations! Providing incredible service is what we strive for, so your feedback means a lot. If you have any further questions or concerns, please do not hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

I wanted to get a pre-purchase inspection on a car I hoped to buy, and Yates showed up on Google as a reliable place nearby. I wasn’t disappointed. I didn’t have to wait long, they did a thorough inspection for a reasonable price, and provided me with sound advice for my final negotiation. Highly recommend them!

5
Google

Went in for an oil change and wash and was completely impressed. They took great care of my car and gave it back to me in excellent shape! I would definitely recommend this company. The staff was very friendly and knowledgeable. Such a refreshing change of pace. I didn't feel like a number. They really care about each customer. I will definitely be back!

Thank you for your kind words, Harry! We are thrilled to hear that you had a great experience at Yates Automotive. Our team takes pride in providing exceptional service, and we are delighted that you felt valued as a customer. Your recommendation means the world to us, and we look forward to serving you again in the future! Feel free to reach out to us at [email protected] if you have any further questions or feedback.

- Yates Automotive
5
Google

Yates automotive has always been a fantastic neighborhood garage. Very professional, fast and super courteous.

Thank you for choosing Yates Automotive, D! We're thrilled to have you as a valued customer.

- Yates Automotive
5
Google

Mike V was a rock star getting the oil topped off quickly!

Thank you for the great review, Leigh! We're thrilled you had a 5-star experience with Mike. If there's anything else we can do for you, don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Truly the best auto shop in the area! They are honest about what you ACTUALLY need, which is invaluable and rare and are incredibly knowledgeable and kind. Every time we have gone there they have been incredibly helpful, timely, informative and beyond reasonable with prices. They are amazing!

Caroline, thank you for your kind words and five-star rating! We're thrilled to hear that you consider us the best in the area. Our team takes pride in providing honest and knowledgeable service. If you ever have any questions or need assistance, don't hesitate to reach out at [email protected]. We're here to help!

- Yates Automotive
5
Google

I had a weird electrical problem with my head lights and turn signals, dropped it off and Chris was the Mech that trouble shot the issues, he called me regularly to keep me informed and ultimately fixed the problem, I would highly recommend this place. It’s also about a block from the Braddock Rd metro station which is really convenient.

Hi Travis, thank you for recommending us! We're glad Chris could help with your electrical problem and keep you informed along the way. We aim to provide convenient service, and we're happy that our location near the Braddock Rd metro station worked well for you. If you ever need anything in the future, don't hesitate to reach out.

- Yates Automotive
5
Google

Thank you for the 5-star rating, Gary! We're thrilled to hear that you had a great experience at Yates Automotive. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.