Hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
MON - FRI: 8:00 AM - 6:00 PM|SAT: 8:00 AM - 3:00 PM

Alexandria VA auto repair

799 reviews
Call Us:(703) 215-3255
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Customer Reviews

5
Google

Elleni provided great customer service service

Thank you for your kind words, Mark! We're glad you had a great experience with Elleni. If there's anything else we can do for you, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Yates provides great service. I scheduled my state inspection test and a complete detail service. Dropped my truck off, was offered a ride home, and got a call later that day when everything was done. Easy peasy. The people there are professional, courteous and helpful. I have used them to service our vehicles for years, and they remain at the top of their game.

Thank you, Grace, for taking the time to share your experience! Providing top-notch service to our customers is our primary goal, so we're thrilled to hear that we exceeded your expectations. Your continued trust and loyalty mean the world to us. If you ever need any further assistance, please don't hesitate to reach out.

- Yates Automotive
5
Google

Yates is the best. Quick and efficient service. Joe was great and helped me in a pinch!

Dear Andre, thank you for your glowing review! We are thrilled to hear that you had a fantastic experience at Yates Automotive. Our team takes pride in providing top-notch customer service and ensuring a quick and efficient service. We will make sure to pass along your kind words to Joe. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

Dear Chris, thank you for your five-star rating! We're delighted that you had a great experience with us here at Yates Automotive. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Yatea provided outstanding service and efficent time for a short notice vehicle inspection. I drove 2 hours to Yates as i came from MD took my Chevy Suburban in for inspection even though they were busy i found Yates very organization with an efficient tracking system. Yates great they kept me informed. The treatment was great and my vehicle wss completed in a timely matter. The price was as expected fair. I homestly go back to Yates next year for their service and professionalism.

Thank you, William, for the 5-star review! We're delighted to hear that you had an exceptional experience at Yates. Our team strives to provide efficient and organized service, while keeping our customers informed every step of the way. We appreciate your kind words about our professionalism and fair pricing. We look forward to serving you again next year! If you have any additional feedback, please feel free to reach out to us at [email protected].

- Yates Automotive
5
Google

I always have a great experience here, whether I’m coming in for an oil change or any other service. I prefer Yates over big-name dealerships or car services - there’s a level of care and attention you just don’t get elsewhere. Yates are knowledgeable, honest, and genuinely care about their customers. Highly recommend!

Hi Anna, thank you for your kind words about your experiences at Yates Automotive! Our team takes pride in providing exceptional service and giving our customers the care and attention they deserve. We're here for any of your automotive needs, big or small. Just give us a call or email us at [email protected] to schedule your next visit!

- Yates Automotive
5
Google

I needed an emission test. I came too late in the day to get on the schedule. I have been ill and haven’t gotten a chance to go to the station. I am scheduled for a procedure and may not be able to come back for some time. Eddie overheard me talking and took my car back immediately He returned my car in 6 minutes. I could not believe my luck. Eddie was personable and kind. Everyone at Yates are always kind and efficient. Thanks guys!!!

Dear Brenda, we are delighted to hear about your positive experience with us! We always strive to provide efficient and exceptional service to all our customers. If you have any further questions or need assistance, please feel free to reach out to us at [email protected]. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

I want to give a huge thank you to the guys at Yates Automotive! I had an unexpected car issue today that would’ve shut down my plans. Reached out to Yates and they went out of their way to assist me. If you have to choose between being kind or nice, always be kind…like these guys.

Thank you for the kind words, Kay Ess! It's great to hear that you had such a positive experience with us. We always strive to go above and beyond for our customers, and we're glad we could help you when you needed it. If you ever have any more car troubles, don't hesitate to reach out to us. We're here to assist you.

- Yates Automotive
5
Google

I'm not the type to leave reviews but wow my experience with Yates was wonderful! My car was due for an oil change and one of my windows was not rolling up. I stopped by after work to see if they'd be able to fix it and the man at the counter (i wish i got his name) told me that although their technician was gone for the day, I can leave my car overnight and come pick it up the following day. He gave me a rough estimate on the cost + how long it will take, and I was in & out of there in like 5 minutes! Today I got a call asking how I'd like the window to be fixed and I opted for the cheaper route since my car is kinda junk anyways but I was appreciative of the call and for keeping me in the loop of what was going on. I went to pick it up and Zan (I believe that was his name) told me that they got the window up as high as they could but there was still a small space. He took it upon himself to get some clear waterproof tape and tape the small crack for me. I'm not knowledgable in cars but I know good service when I see it. I can't recommend this place enough! Thank you all :)

Hi Tenchi! Thank you for taking the time to write such a wonderful review! We are delighted to hear about your positive experience at Yates Automotive. Our team always aims to provide exceptional service, and it's fantastic to know that we met your expectations. We appreciate your recommendation and will be sure to pass along your kind words to Zan as well. Should you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. Thank you!

- Yates Automotive
5
Google

Israel worked very hard and my car was perfect, can’t wait to come back !

Thank you, Zeke, for your 5-star review! We're thrilled to hear that Israel went above and beyond to ensure your car was perfect. We can't wait to welcome you back to Yates Automotive for your future automotive needs. Don't hesitate to reach out if you have any questions or feedback at [email protected].

- Yates Automotive
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